
When in the course of human events, it becomes necessary to duly divulge the lacklusterness of service, to assume the responsibility to heed thy fellow man regarding that which is unpleasant.These are the times that try men's souls...
What kind of restaurants, fast food nor otherwise don't accept credit cards as a method of payment these days? Even McDonald's and your chains do now, even offering Wi-Fi hotspots in the dining room. Not so at CiCi's pizza, the large pizza buffet chain known for their low prices. Well let me tell you, they better get with the picture because my last visit this Sunday was far from a pleasant experience. Let me regale you...
I walk in, line is kinda big, and come up to the register and I realize that they don't accept credit cards. I'm like escuse me, isn't this like 2005 and like we're a legit establishment, not to mention a national chain, why aren't we accepting cards. What's our target demographic, the common folk who can't afford the credit card? People don't always carry a large sum of cash anymore, and rely on their trusty debit card wherever they go for their financial needs. I'm at the counter, and there is this little POS terminal (Point-of Sale) and this is what they dubbed their mini-atm. For me, I ordered their buffet and a drink, and that totaled a $5.17. So I didn't that much cash on me. Sue me.
So I swipe my card at this POS, and it only lets you "withdrawal" 10,20,40,50. I chose 10. It took forever for it to dial up and approve the card and then print out the receipt to sign. I signed, then I had to give it to the cashier girl, who then opened the register and hand to give me the difference of the amount, $4.83. Oh, not to mention the use of this ATM is $.99! What a hassle. I grab my plate and drink and I'm off, hoping to eat off this feeling of dissatisfiedness brewing in me.
I get to the pizza bar, and there are nary any slices of pizza there. Isn't this a buffet? I grab what few slices are available, some funky flavor this and that, and fill up my tea, hoping that they would hurry up and restock the pizza. The line keeps getting longer, and the pizza less. There is definitely something wrong with the process here. This needs new management, or more efficient workers or something. I'm not one to claim to know much about restaurant business or pizza or whatever, but the customer to pizza ratio was pretty bad. Imagine a band of hungry rapid dogs looking for food and all there is a flavor of Cheerios.
Well long story short. I finally get the sausage pizza I was looking for, at the tail end of my meal, which of course what's the point of enjoying when you're already almost full. I had like 6 glasses of iced tea to help fill the cracks that the pizza (or lack thereof) didn't fill. Anyways, let me end by just saying that I probably won't be visiting this establishment again, yeah it cost $6.16, but it wasn't worth it, and I had an upset stomach that evening, doubling the blow on me. I'm sticking with Chinese for now. For real pizza I'll go to Pizza Da Baffetto near the Piazza Navona in Rome, where the service is excellent and the pizza is authentic.
Ciao kids.